The application encountered an unexpected problem.

Unexpected Problem Occurred!

This error has been logged. If this problem persists please contact the web master.

More Information...

Detailed error information follows:

Date and Time:         9/30/2014 10:50:06 AM
Machine Name:          MOTION-WEB1
Process User:          NT AUTHORITY\NETWORK SERVICE
Remote User:           
Remote Address:        54.80.19.102
Remote Host:           54.80.19.102
URL:                   http://support.motioncomputing.com/kb/article.aspx?id=10147

NET Runtime version:   4.0.30319.1026
Application Domain:    /LM/W3SVC/1424747202/ROOT/KB-9-130565592313860000
Assembly Codebase:     C:/WINDOWS/Microsoft.Net/assembly/GAC_32/System.Web/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Web.dll
Assembly Full Name:    System.Web, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a
Assembly Version:      4.0.0.0
Assembly Build Date:   9/13/2014 4:01:40 AM

Exception Type:        System.Web.HttpException
Exception Message:     The file '/kb/article.aspx' does not exist.
Exception Source:      System.Web
Exception Target Site: CheckVirtualFileExists

---- Stack Trace ----
   System.Web.UI.Util.CheckVirtualFileExists(virtualPath As VirtualPath)
       (unknown file): N 9166460
   System.Web.Compilation.BuildManager.GetVPathBuildResultInternal(virtualPath As VirtualPath, noBuild As Boolean, allowCrossApp As Boolean, allowBuildInPrecompile As Boolean, throwIfNotFound As Boolean, ensureIsUpToDate As Boolean)
       (unknown file): N 00501
   System.Web.Compilation.BuildManager.GetVPathBuildResultWithNoAssert(context As HttpContext, virtualPath As VirtualPath, noBuild As Boolean, allowCrossApp As Boolean, allowBuildInPrecompile As Boolean, throwIfNotFound As Boolean, ensureIsUpToDate As Boolean)
       (unknown file): N 00111
   System.Web.Compilation.BuildManager.GetVirtualPathObjectFactory(virtualPath As VirtualPath, context As HttpContext, allowCrossApp As Boolean, throwIfNotFound As Boolean)
       (unknown file): N 00125
   System.Web.Compilation.BuildManager.CreateInstanceFromVirtualPath(virtualPath As VirtualPath, requiredBaseType As Type, context As HttpContext, allowCrossApp As Boolean)
       (unknown file): N 00052
   System.Web.UI.PageHandlerFactory.GetHandlerHelper(context As HttpContext, requestType As String, virtualPath As VirtualPath, physicalPath As String)
       (unknown file): N 00031
   System.Web.UI.PageHandlerFactory.System.Web.IHttpHandlerFactory2.GetHandler(context As HttpContext, requestType As String, virtualPath As VirtualPath, physicalPath As String)
       (unknown file): N 00040
   System.Web.HttpApplication.MapHttpHandler(context As HttpContext, requestType As String, path As VirtualPath, pathTranslated As String, useAppConfig As Boolean)
       (unknown file): N 00167
   System.Web.MapHandlerExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute()
       (unknown file): N 00128
   System.Web.HttpApplication.ExecuteStep(step As IExecutionStep, completedSynchronously As Boolean&)
       (unknown file): N 00184


---- Collections ----

QueryString

    id                            10147

ServerVariables

    APPL_MD_PATH                  /LM/W3SVC/1424747202/ROOT/KB
    APPL_PHYSICAL_PATH            D:\wwwroot\www.motioncomputing.com\KB\
    CONTENT_LENGTH                0
    GATEWAY_INTERFACE             CGI/1.1
    HTTPS                         off
    INSTANCE_ID                   1424747202
    INSTANCE_META_PATH            /LM/W3SVC/1424747202
    LOCAL_ADDR                    10.10.40.225
    PATH_INFO                     /kb/article.aspx
    PATH_TRANSLATED               D:\wwwroot\www.motioncomputing.com\kb\article.aspx
    QUERY_STRING                  id=10147
    REMOTE_ADDR                   54.80.19.102
    REMOTE_HOST                   54.80.19.102
    REMOTE_PORT                   39720
    REQUEST_METHOD                GET
    SCRIPT_NAME                   /kb/article.aspx
    SERVER_NAME                   support.motioncomputing.com
    SERVER_PORT                   80
    SERVER_PORT_SECURE            0
    SERVER_PROTOCOL               HTTP/1.0
    SERVER_SOFTWARE               Microsoft-IIS/6.0
    URL                           /kb/article.aspx
    HTTP_ACCEPT                   text/html,application/xhtml+xml,application/xml;q=0.9,*/*;q=0.8
    HTTP_ACCEPT_ENCODING          x-gzip, gzip, deflate
    HTTP_ACCEPT_LANGUAGE          en-us,en-gb,en;q=0.7,*;q=0.3
    HTTP_HOST                     support.motioncomputing.com
    HTTP_USER_AGENT               CCBot/2.0 (http://commoncrawl.org/faq/)